Privacy Policy – Restaurant Renée (Maison B)
1. Introduction
At Maison B, we attach particular importance to the protection of your personal data and respect for your privacy.
This privacy policy explains clearly and transparently how we collect, use, and protect your information when you browse the renee-restaurant.fr website or use our services (contact form, online booking, etc.).
2. Data Controller
The data controller is:
Charles Bruneval
Restaurant Renée – Maison B
Email: charles.burneval@renee-restaurant.fr
3. Data Collected
We only collect the data necessary for the proper management of our services:
Contact information: last name, first name, email address, phone number, message.
Booking information: via the Zenchef platform (see §5).
Browsing data: IP address, device type, pages visited, visit duration, via cookies and trackers.
Marketing data: consent to receive our news or offers by email.
4. Purposes and Legal Basis for Processing
Your data is used for the following purposes:
Purpose
Legal Basis
Details
Responding to your contact requests
Taking pre-contractual measures
Processing your messages and information requests
Managing reservations
Performing a contract
Transmitting necessary information to Zenchef
Analyzing website traffic
Legitimate Interest
Using Google Analytics to improve the user experience
Displaying targeted advertising (Meta Pixel)
Consent
You can withdraw your consent at any time
Sending marketing communications
Consent
Only if you have agreed to receive them
5. Data Sharing and Partners
Your data is never sold to third parties. However, this information may be shared with certain trusted service providers, strictly governed by contract:
ZEF Agency: provider responsible for website maintenance and technical hosting.
Zenchef: solution used for online booking management. This service has its own privacy policy, which can be viewed directly at www.zenchef.com.
Google Analytics: anonymous statistical analysis of website traffic.
Meta (Facebook / Instagram): performance measurement and advertising statistics.
These service providers are committed to respecting the confidentiality and security of your information.
6. Cookies and other tracking technologies
Our website uses cookies to:
ensure its proper functioning,
measure audience (Google Analytics),
personalize advertisements (Meta Pixel).
During your first visit, a consent banner allows you to configure your cookie preferences.
You can also disable them at any time via your browser settings.
📆 Cookie retention period: 13 months maximum.
7. Data retention period
Retention periods vary depending on the purpose:
Contact data: 3 years after the last interaction.
Booking data: 5 years (accounting obligations).
Marketing data: until consent is withdrawn.
Browsing data: 13 months maximum.
8. Data security
We implement appropriate technical and organizational measures to guarantee the confidentiality, integrity, and security of your personal data:
secure connection via HTTPS protocol,
access restricted to authorized personnel only,
backup and hosting on secure servers,
strict oversight of technical service providers.
9. Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
Access: obtain a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: request the deletion of your data (subject to our legal obligations).
Objection: refuse the processing of your data for marketing purposes.
Data Portability: receive your data in a structured format.
To exercise your rights, please contact:
charles.burneval@renee-restaurant.fr
10. Policy Changes
This privacy policy may be updated at any time to reflect legal or technical developments.
The current version is always available on our website.
Last updated: October 2025
11. Contact
For any questions regarding this policy or the management of your personal data:
Restaurant Renée – Maison B
Email: charles.burneval@renee-restaurant.fr